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Refund & Cancellation Policy
Refund and Cancellation Policy
***PAYMENT IS DUE UPON REGISTRATION***
***NO DROP-IN STUDENTS ALLOWED***
Payments accepted – VISA, Master Card, Cash, Check
COURSE REFUND AND CANCELLATION POLICY:
The fees you paid for our courses are NON-REFUNDABLE. You may transfer your fee ONCE to another class provided you notify our office at least 3 days prior to the start of the class. If you must cancel due to illness or another emergency reason, please notify the office as soon as possible BEFORE the class begins. You may reschedule up to 3 months after the date of payment.
The fees you paid for our courses are NON-REFUNDABLE. You may transfer your fee ONCE to another class provided you notify our office at least 3 days prior to the start of the class. If you must cancel due to illness or another emergency reason, please notify the office as soon as possible BEFORE the class begins. You may reschedule up to 3 months after the date of payment.
There is a $15.00 fee for all returned checks.
Attendance and punctuality – please plan on arriving for a class a minimum of ten (10) minutes prior to the start of class. 100% attendance is mandatory for certification.
Students arriving late for class will be considered a “no show” for the class. Arriving 15 minutes after the scheduled start time is a “no show”. Students who are considered “no shows” will not be considered for rescheduling.
Lost Certificates
There is a $6.00 administration fee for replacement certificates.
Weather Related Cancellations
It is rare that classes are cancelled, however if the need arises the chapter will contact you in advanced.
Course Recommendations
The practice sessions for courses require strenuous activity. If you have a medical condition or disability that might prevent you from taking part in them, you should discuss it with your Doctor. The American Red Cross will make every effort to provide reasonable accommodations for all persons regardless of any physical illness or handicap.
The practice sessions for courses require strenuous activity. If you have a medical condition or disability that might prevent you from taking part in them, you should discuss it with your Doctor. The American Red Cross will make every effort to provide reasonable accommodations for all persons regardless of any physical illness or handicap.
Persons in the active stage of any infectious disease should consider postponing participation in a CPR or First Aid course.
It is important you dress appropriately, since the class involves practicing skills on the floor, comfortable clothing is recommended. Feel free to bring a snack and/or beverage.
If you have any questions please feel free to call our office at (509)783-6195.
